Provider review

Airalo review & discount code for Australians

The travel eSIM most Australians search for by name. Here is the code for new users, how to use it, how Airalo actually works, the daily caps on its “unlimited” plans, and the honest downsides — every figure read off Airalo’s own pages and dated.

Quick answer · Airalo review

Airalo is the travel eSIM most Australians search for by name. This page has the new-customer code, how Airalo works, the daily caps on its unlimited plans, and the honest downsides — every figure read off Airalo’s own pages and dated.

Updated · Unlimited prices and caps on this page were last checked that day.

Airalo discount code

15% off your first Airalo eSIM

If you have never bought from Airalo, the code below takes 15% off your first eSIM. It is the new-customer code supplied to us through our affiliate programme; Airalo’s terms for it are behind the T&Cs link.

See Airalo plans →
New to Airalo? 15% off with codeNEWTOAIRALO15Valid until 1 Jan 2027 · T&Cs

We may earn a commission if you buy through this link, at no extra cost to you. How we’re paid.

How to apply an Airalo promo code

Airalo’s own instructions, from its deals page:

  1. On the website: log in, find the eSIM you want and tap Buy Now. At checkout, click Redeem Discount Code, enter the code and click Redeem.
  2. In the app: tap Buy Now on the eSIM you want, scroll to Apply Code or Use Airmoney at checkout, enter the code and tap Apply.

Three things worth knowing before you rely on a code:

  • Codes rotate. Airalo changes its codes and their expiry dates without notice. We show the one we are given, with its expiry, and update it when it changes. If it fails at checkout, the T&Cs link shows whether it is still live.
  • Most codes are for new customers. Airalo says most of its discount and promo codes are valid for people who have not yet bought an eSIM from it.
  • You can’t stack them. Airalo’s FAQ says promo codes can’t be combined with referral codes, so pick one. Its referral scheme gives a new customer US$3 in Airmoney (Airalo’s account credit).

Airalo also runs its own short-lived promotions on its website and app. Those are Airalo’s, not ours, and we don’t list them here because they change too often to keep accurate — if you see a better one at checkout, use it.

Affiliate note: Traviva earns a commission if you buy Airalo through links on this page (via Travelpayouts), at no extra cost to you. It does not change what this review says about Airalo, including the criticisms. How we make money →

How this review was made, and what it isn’t

We have not used this eSIM. We have not run a speed test, stood in a terminal watching it fail to activate, or called the support line. If that is what you are after, this is the wrong page and we would rather tell you now.

What this is: every figure read off the provider’s own terms, plan pages and fair-use policy, dated, with the gaps left visible. Plus what the people who did test have published — and, where it matters, the fact that several well-known review sites claim to have tested and publish no measurements at all.

How does Airalo work?

Airalo sells data-only travel eSIMs — a digital SIM you download to your phone instead of a plastic card. For an Australian heading overseas it works like this:

  1. Check your phone. It must support eSIM and be unlocked. How to check →
  2. Pick a destination and a plan. A single country, a region (Airalo’s Asia eSIM covers 18 countries and its Eurolink eSIM covers 41), or a global plan. Most destinations offer fixed-data plans from US$4 for 1GB over 3 days, and many also offer “unlimited” plans with a daily cap (below).
  3. Install it before you fly, on home wi-fi, through the Airalo app or a QR code. Step-by-step activation →
  4. Switch it on when you land. Set the Airalo eSIM as your mobile data line. Your Australian SIM can stay in the phone for calls and texts — turn data roaming off on that line so your home provider doesn’t charge you.
  5. Top up if you run low, from the app, without reinstalling the eSIM.

Prices on Airalo are listed in US dollars, and we quote them that way rather than converting at a rate that will be wrong by the time you read it.

The short version

What Airalo actually is

The default choice, and the one people search for by name. Middling cap, unrestricted tethering, and a support operation that draws consistent complaints.

+Largest destination catalogue and the most recognised brand
+Unrestricted tethering and connected-device count
+Top-ups without reinstalling the eSIM
+Publishes its fair-use policy openly, which most rivals do not
−Support is largely bot-driven, with multi-day response times and refund friction
−A July 2026 review flags reports of unauthorised account access and fraudulent charges — pay with Apple or Google Pay rather than storing a card
−Local voice packages block international calls
−Scattered reports of eSIMs failing to activate or dropping mid-trip

The specification, from its own terms

These are the numbers that decide whether a plan works for you, and most of them never appear on a checkout page.

Full speed until3GB per day on most unlimited plans; 5GB in some destinations (checked 30 October 2026)
Then throttled to1 Mbps
HotspotUnlimited
No limit on tethering or connected devices, but hotspot use draws down the same daily allowance.
Phone numberOn some Data, Voice & Text packages and Discover+
Top-upsYes, without reinstalling
Activation windowNot published
Owned byAiralo
Prices checked by hand · 31 August 2026
Read before you buy unlimited

Airalo’s unlimited plans have a daily cap

Every Airalo “unlimited” plan we checked gives you full speed up to a daily allowance, then drops you to 1 Mbps for the rest of that day. The allowance is 3GB on most plans and 5GB on some — Thailand, United States, Europe (Eurolink, 41 countries) and Spain when we checked.

DestinationUnlimited, 7 daysUnlimited, 30 daysFull speed each day, then 1 Mbps
Bali (Indonesia)$27$693GB/day
Japan$26.50$693GB/day
China$27$693GB/day
Vietnam$27$693GB/day
Thailand$21$495GB/day
Singapore$27$693GB/day
New Zealand$27$713GB/day
Fiji$53Not sold3GB/day
United States$25$685GB/day
Europe (Eurolink, 41 countries)$27$715GB/day
Taiwan$27$693GB/day
South Africa$36$993GB/day
Turkey$24.50$693GB/day
France$23.50$593GB/day
Greece$27$693GB/day
Dubai (UAE)$27.50$723GB/day
Spain$23.50$635GB/day
Ireland$27$713GB/day
Germany$24$593GB/day
Cambodia$27$72.503GB/day
Mexico$23.50$623GB/day
Switzerland$25$683GB/day
Asia (regional)$26$73.503GB/day

Prices in US dollars, the cheapest unlimited plan of each length read off Airalo’s own pages. Airalo’s wording on every one: “Lower speed rate of 1 Mbps after [3 or 5] GB usage per day.” Fiji has no 30-day unlimited plan. Hotspot use counts towards the same daily allowance.

Unlimited prices and caps checked · 30 October 2026

At 1 Mbps, maps, messaging and email still work; video buffers. If you will rarely use more than a gigabyte or two a day, a fixed-data plan is usually cheaper. How Airalo’s cap compares with other providers →

What Airalo charges, everywhere we have checked

One provider across ten destinations. Sellers show you one country at a time, which makes it hard to see where a provider is cheap and where it is quietly expensive.

DestinationCheapest fixed planCheapest unlimited
Bali (Indonesia)1GB/3d $43d $11
Japan1GB/3d $43d $11.50
ChinaNone sold3d $11.50
VietnamNone sold3d $11.50
Thailand1GB/3d $43d $9.50
FijiNone sold3d $27.50
SingaporeNone sold3d $11.50
New Zealand1GB/3d $43d $11.50
United States1GB/3d $43d $11.50
Europe1GB/3d $53d $11.50

Prices in US dollars, read off Airalo’s own pages. Cheapest unlimited prices re-checked 30 October 2026 (unchanged); fixed-plan prices checked 31 August 2026. Where a figure could not be confirmed the table says so rather than estimating.

The number nobody can give you

Published Airalo speeds in Japan range from 10 to 141 Mbps

Every figure below was published by someone who says they measured it. They cannot all describe the same thing.

WhoWhenDownloadHow
Phone Travel Wiz, Discover Global plan202310.05 Mbpsaverage of 91 tests, median 4.88
Phone Travel Wiz, Asialink plan202344.02 Mbpsaverage of 91 tests, median 40.91
ExpatDenJune 202620.0 Mbps“around 20 Mbps”, one traveller, nine days
Travel ArbitrageFebruary 202685.0 Mbpsaverage of three tests at each of four locations
Tokyo CheapoSeptember 2024141.61 Mbpsaverage across 3–5 Tokyo locations

Part of the spread is not between brands at all — it is inside Airalo. The same tester, same method, same country and same period recorded 10.05 Mbps average on the Discover Global plan and 44.02 on Asialink, because the two route through different countries. So “which provider” may be the wrong question and “which plan” the right one.

The honest conclusion: any single claim about Airalo’s speed is unsupportable, ours included. If you see a review quoting one figure with confidence, that is a reason to trust it less, not more.

Two things worth your attention

Pay with Apple Pay or Google Pay rather than storing a card. A July 2026 review flags reports of unauthorised account access and fraudulent charges. We have not verified those individual reports and are not asserting they are representative — but not storing a card costs you nothing.

Airalo does not publish whether its Japan plans are 4G or 5G. One review says 4G only; a plan database shows 5G labels; Airalo’s own plan page states neither. We checked. The answer is not published.

Is Airalo legit?

Yes — Airalo is a real, large eSIM seller, not a scam. On Trustpilot it has 42,305 reviews averaging 4.1 (checked 8 September 2026). But “legit” is not the same as “trouble-free”, and the downsides are worth knowing before you buy:

  • 16% of its Trustpilot reviews are one-star — the highest share of the five providers we track.
  • Support is largely bot-driven, with multi-day response times and friction over refunds in the complaints we read.
  • A July 2026 review flags reports of unauthorised account access and fraudulent charges. Pay with Apple Pay or Google Pay rather than storing a card in your account.
  • Scattered reports of eSIMs failing to activate or dropping mid-trip. Install before you leave and keep a backup plan for arrival day.
  • “Unlimited” is capped at 3GB or 5GB a day at full speed (table above).

What it does well: a very large destination catalogue, unrestricted hotspot use (within the daily allowance), top-ups without reinstalling, and a fair-use policy it actually publishes — most rivals don’t.

What its customers score it

ProviderScoreReviews5★1★
Holafly under review4.7110,47684%6%
Saily4.730,66883%3%
Nomad4.343,07972%8%
Airalo4.142,30561%16%
Ubigi4.144,78766%12%

Read these with care. All five providers we hold ratings for invite their own customers to review, so none of these is an organic sample, and the gap between a 4.7 and a 4.1 says at least as much about when and how hard a company asks as about the product. Holafly — the highest score here — is also the only one of those whose profile currently carries a Trustpilot compliance notice: “Trustpilot is currently working with this business to address past violations of our Guidelines for Businesses and Legal Brand Guidelines. This profile is under active review to ensure full transparency for consumers.” Trustpilot does not say what the violations were, so neither will we. Checked 8 September 2026.

Airalo alternatives

When another eSIM suits you better

Bigger daily allowance

Saily

Full speed for 5GB a day on unlimited plans, then 1 Mbps, with unlimited hotspot. Dearer for fixed data in Europe: 10GB for 30 days is US$35.99 against Airalo’s US$31.

Airalo vs Saily →

Often cheaper

Nomad

Cheaper for fixed data in Europe (10GB for 30 days, US$23 against Airalo’s US$31) and often on sale, but its unlimited plans slow to 512 kbps after 2GB a day — the harshest throttle we track.

Nomad review → · Airalo vs Nomad →

No published cap

Holafly

Unlimited-only, slightly dearer than Airalo in every destination we compared, and hotspot is limited to 1GB a day.

Airalo vs Holafly →

Compare every provider we cover → · Hotspot rules by provider → · eSIMs with a phone number →

Airalo by destination

Each guide compares Airalo with the alternatives for that country, with prices and caps checked by hand.

Bali eSIM · Japan eSIM · Thailand eSIM · Vietnam eSIM · Singapore eSIM · Malaysia eSIM · Philippines eSIM · Cambodia eSIM · China eSIM · Hong Kong eSIM · South Korea eSIM · Taiwan eSIM · India eSIM · Sri Lanka eSIM · Asia (multi-country) eSIM · New Zealand eSIM · Fiji eSIM · USA eSIM · Canada eSIM · Mexico eSIM · Europe (multi-country) eSIM · United Kingdom eSIM · Ireland eSIM · France eSIM · Italy eSIM · Spain eSIM · Greece eSIM · Germany eSIM · Switzerland eSIM · Turkey eSIM · Dubai (UAE) eSIM · South Africa eSIM

Airalo questions Australians ask

Is there an Airalo promo code for Australians?

Yes. New Airalo customers can use NEWTOAIRALO15 for 15% off their first eSIM, valid until 1 January 2027 under Airalo’s terms. Airalo changes its codes from time to time, so check the expiry before you buy.

How do I use an Airalo discount code?

On the website, choose your eSIM, tap Buy Now and click Redeem Discount Code at checkout. In the app, scroll to Apply Code or Use Airmoney at checkout, enter the code and tap Apply.

Can I combine an Airalo promo code with a referral code?

No. Airalo’s FAQ says promo codes can’t be combined with referral codes, so use whichever is worth more to you.

How does Airalo work?

You buy a data-only eSIM for your destination in the Airalo app or website, install it before you fly, then switch it on as your mobile data line when you land. Your Australian SIM can stay in the phone for calls and texts.

Is Airalo legit?

Yes. It is a large, established eSIM seller with 42,305 Trustpilot reviews averaging 4.1 (checked 8 September 2026). Common complaints are slow, bot-driven support and occasional activation failures.

Is Airalo unlimited data really unlimited?

No. Airalo’s unlimited plans give full speed up to 3GB a day on most plans, or 5GB on some, then slow to 1 Mbps for the rest of that day (checked 30 October 2026).

Where to go next

Compare it against the other four

A review of one provider can only tell you so much. The thing that decides most purchases is the daily cap and the hotspot rule, side by side.

See Airalo plans →
New to Airalo? 15% off with codeNEWTOAIRALO15Valid until 1 Jan 2027 · T&Cs

We may earn a commission if you buy through this link, at no extra cost to you. How we’re paid.

Every provider’s cap and throttled speed →